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Steven Shrago

Organisation Design Specialist | Management Consulting

• London,
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Hi, I'm Steven Shrago. Welcome to my profile!

Steven Shrago's Bio:

Steven Shrago's Experience:

• Organisation Design Consultant at Direct Line Group

  September 2015 - Present | London

• Organisation Development Consultant at GSK Vaccines

  March 2015 - September 2015 | Belgium

• Organisation Design Manager at High Speed Two (HS2) Ltd

  May 2013 - December 2014

• Organisational Design Consultant at Prudential Assurance

  September 2012 - July 2013

  Brought into Prudential UK to: o Up-skill existing OD team in organisational design and development as a subject matter expert o Support the OD Director in building a trusted and credible OD capability within Pru UK o Delivery high quality OD support to various projects and initiatives across the organisation Currently working on OD projects across Retail, Operations, Risk and shared services.

• Senior Organisational Development Specialist at Bupa

  September 2011 - April 2012

  Brought into Bupa to: o Up-skill existing OD team in organisational design and development as a subject matter expert o Support the OD Director in shaping the Bupa OD strategy to support the new Group CEO Notable achievements o Completed a Bupa-wide organisational effectiveness review to define Group OD and HR priorities o Designed & delivered the first ever Bupa-wide culture survey; provided new insight into underlying drivers o Developed the first ever pan-Bupa people metrics dashboard displaying data from all 14 business units o Lead the organisational design process for Bupa Home Healthcare to define a new operating model o Developed the OD strategy with the OD Director, and implemented supporting ways of working within the team

• Senior Project Manager, People & Change (Solvency II) at Aviva plc

  February 2011 - September 2011

  Brought into Aviva to: - Project manage the global HR and Change workstreams as part of Aviva's ?200m Solvency II (SII) programme Notable achievements - Global co-ordination of HR SII workplans across all Aviva operating regions (UK, Europe, Asia, USA) - Leadership of organisational design work to deliver a combined Pillar 1,2 & 3 operating model - Co-ordination of SII Board training for 45 legal entities across Aviva - Delivery and co-ordination of ?1.1m Aviva SII training and education programme - Definition and implementation of changes to global HR process impacting 40,000 staff worldwide

• Organisational Development Consultant at Burberry

  February 2011 - March 2011

  Brought in to Burberry to support the development of new vision and operating model for the Digital Commerce team.

• Organisational Design Consultant at SThree plc

  October 2010 - December 2010

  Brought in to SThree to: - Provide organisational design support to the SThree Back Office Transformation Programme Notable achievements - Developed the operating model to enable Back Office functions to scale efficiently and become less London-centric as the group grows internationally - Designed the evolution of the top-level organisational structure from 2011 to 2015 - Developed the blueprint transformation map for the programme

• Organisational Development Consultant at British Transport Police

  January 2009 - July 2010

  Brought into British Transport Police to: - Review historical and future training demand and delivery - Review existing training facilities and estate - Provide OD support to the restructure of the Learning & Development department - Provide senior level coaching and support Key achievements: - Redesign and restructure of Learning & Development and HR departments, saving over ?2m - Organisational effectiveness review of police dog training school, leading to savings of ?100,000 p.a. - Development of new recruitment selection strategy and process for trainee police officers, providing savings of ?50,000 p.a. - Design and opening of new BTP Training Centre, saving BTP up to ?400,000 p.a. - Leadership & change management training to all senior leaders in the organisation - One-to-one coaching for Chief Constable, Deputy Chief Constable and HR Director - Developed culture change vision and strategy to guide BTP through current period of financial pressure

• Head of Learning & Organisational Development at Channel 4

  June 2008 - November 2008

  Brought in to Channel 4 to: -Create the organisational design for a multi-platform media network -Support organisational and behavioural change initiatives associated with delivering this vision Notable achievements -Delivered a blueprint organisational design for a multi-platform network -Managed the organisational design process during the cost-saving/restructuring programme saving the organisation ?25m -Created cost savings within HR of ?300,000 through improved supplier management

• HR Organisational Change Leader at Laing O'Rourke

  September 2007 - June 2008

  Brought into Laing O'Rourke to: -Support the design and implementation of major change initiatives across the European Hub -Develop key HR frameworks that will support the growth of the Group -Integrate the HR offering across the businesses of the European Hub Notable achievements -Developed a Group-wide job family framework supporting recruitment, training, and reward -Ran the first executive level talent review in the organisation's history -Organisational Design assurance of the Group's new off-site manufacturing facility -Expert input into the ongoing Group-wide Organisational Effectiveness Review

• Organisational Development Consultant at BAA

  August 2005 - September 2007

  Brought into Heathrow Airport to: - Project manage Behavioural/Cultural Change Programmes on Terminal 5 project - Deliver of Terminal 5 on time, on budget, safely, and to a world-class quality standard - Support the integration of Terminal 5 with the existing Heathrow airport operation - Provide senior leadership coaching across Terminal 5 and Heathrow Notable achievements - Improved T5 Construction safety performance to four times better than industry average - Organisation design and restructure of ?500m Terminal 5 construction sub-project - Built strategic alliance of key 3rd party stakeholders to the Terminal 5 Baggage product - Delivered the People Strategy to support 55 inter-terminal airline moves across Heathrow - Development of T&D and Communications strategy for Terminal 5 Baggage operation - Organisational Design assurance of Heathrow-wide Baggage operation - Built high-performing Terminal 5 Construction Leadership Team

• Senior Organisational Psychologist at BBC

  October 2003 - July 2005

  Brought into the Organisational Development Leadership Team to deliver: - Leadership and management of the Organisational Psychology team - Thought Leadership on key selection and development issues within BBC - Programme management of pan-BBC Organisational Development projects Notable achievements - Designed and delivered the BBC Change Management training programme - Managed the BBC 360o feedback process as part of the Leadership Programme - Subject Matter Expert on project team that launched BBC's new Recruitment process - Designed and project managed the pan-BBC training programme for recruiting managers - Designed the online self-evaluation tool on bbc.co.uk/jobs; over 1m hits in first 4 months - Designed the BBC's Outplacement Strategy and Process - Introduced a new Knowledge Management system into the OD team

• Managing Director at Sloan Shrago Ltd.

  August 1998 - February 2003

  - Strategic, operational, and financial management of an Organisational Psychology Consultancy - Recruitment and leadership of a team of consultants, sales people, administrators, and associate consultants - Sat on the Senior Management Team of ATA Group plc - Key account management, and project leadership

• Director at CrossFit London (UK)

  August 2009

  Director and coach at CrossFit London (UK). CrossFit London was the UK's first affiliate of the CrossFit fitness system, and the nineteenth in the world. Training out of Bethnal Green, London we delivering personal training, group classes and speciality workshops. We have recently opened a new gym in Vauxhall, London: CrossFit SE11

• Associate at Baringa Partners

  February 2011

  February - September 2011 - Aviva Group Centre Senior Project Manager, SII Global People Workstream

• Associate at Q5

  October 2010

  October - December 2010 - S3 Group Plc Operating model design for global back office operation February 2011 - Burberry Team & leadership development for eCommerce department May - September 2012 - Royal Mail Group Process redesign for Group IT department

• Director at TempoRubato

  November 2008

  Organisational change and business effectiveness services.

Steven Shrago's Education:

• University of Nottingham

  1995 – 1996
  Occupational Psychology MSc

• Durham University

  1992 – 1995
  Psychology BA (Hons)